Accessibility

Greenwood is committed to providing services in a manner that respects an individual’s dignity, independence, integration and equality of opportunity, including for those with disabilities.
In its ongoing efforts to strive for accessibility, Greenwood endorses the Accessibility for Ontarians with Disabilities Act, 2005 and the regulations supporting this Act.

An overview of our Accessibility Standards for Customer Service Policy is below. You can also read the full policy here.


Accessible Formats and Communication Supports

Upon request, we will provide, or will arrange for the provision of, accessible formats and communication supports for persons with disabilities in a timely manner that takes into account the person’s accessibility needs due to disability.

Service Animals

Service animals are allowed to enter premises with any person with a disability, except where animals are not allowed by law.

Support Persons

Support persons are allowed to go with any person with a disability in any area, on any school premise.This will include attendance at any meetings or interviews. If there is an admission fee payable as a result of the person’s attendance at the premise, notice shall be given in advance about the amount, if any, payable by the support person.

Notice of Temporary Disruption

If there is a temporary disruption of facilities or services typically used by people with disabilities, notice of the disruption will be provided. Notice will include information about the reason for the disruption, the anticipated duration of the disruption and a description of alternative facilities or services, if any, that are available.

Customer Service Training

The School will ensure that the following persons receive training about the provision of its services to persons with disabilities:
  • those who deal with members of the public or other third parties on behalf of the School, whether as an employee, volunteer or agent; And
  • those who participate in developing the School’s policies, practices and procedures governing the provision of services to members of the public or other third parties.

Feedback Process

Any person wishing to provide feedback to the School about the manner in which it provides service to people with disabilities may do so in a variety of ways, including in person, by telephone, in writing by email, hard copy, fax, or by some other communication technology.

Greenwood College School

443 Mount Pleasant Road
Toronto, ON M4S 2L8
Tel: 416 482 9811